Download an Employment Application Download a Volunteer Application

Please send completed applications by email to: Louis Carlile, Library Director.      louisc@ncplibrary.org

or drop off applications directly to library

Feel free to include other documents such as a cover letter and resume.

 

Open Positions:

 

Technology Coordinator

Job Description download

 

NORTH CHICAGO PUBLIC LIBRARY POSITION DESCRIPTION

POSITION TITLE: Technology Coordinator
DEPARTMENT: Information Technology Department
REPORTS TO: Library Director
FLSA STATUS: Non – Exempt

Salary: $50,000 year

JOB PURPOSE:
The Technology Coordinator is responsible for the administration and maintenance of
the library’s IT services. The Technology Coordinator would oversee our makerspace
and recording studio (or have ability to learn). The Technology Coordinator would
monitor for system application alerts and take appropriate actions to ensure proper
operations. Perform troubleshooting and minor repair of computers and peripherals;
maintain the computer network, keeping computers clean, secure, and in good
working order. Update and install new software and maintain computer inventory.
Coordinate licensing agreements and contacts for automated products. Conduct
problem solving and follow-up for all library computerized systems. Determine source
of computer problems and prepare detail report of finds with recommendation for the
Library Director. Work with staff and patrons to resolve technology issues. The IT
Coordinator could be asked to conduct computer instruction for the public.

QUALIFICATIONS/BASIC JOB REQUIREMENTS:
•Associates degree in Computer Science / appropriate certifications. Bachelor’s
degree in Computer Science preferred.
•Two years of job experience in electronic technology, computer technology, or
equivalent. Note: Experience can be considered in place of certain educational
requirements.
• Standard day shift, but must be able to work daytime, evening, and weekend hours;
on call as needed.
• Must be able to attend meetings and outside of work
• Ability to read and comprehend, in English, communicate in an effective manner
both verbally and written with library patrons. Bi-lingual in Spanish a plus
• Must be able to lift up to 40 pounds.
• Ability to run our technology areas such as our Makerspace area and recording
studio or have the ability to learn.

ESSENTIAL FUNCTIONS
• Assist the Library Director in development of departmental goals and objectives and
serve on various internal library committees.
• Participate in library strategic planning and other administrative projects.
• Work effectively with staff, patrons and patrons.
• Provide high-level technical support and training on existing and new technologies
to patrons and staff.

Assist patrons and staff in solving computer software, hardware, and networking
problems as they arise.
• Serve as liaison between staff and vendors to resolve issues.
• Conduct computer classes.
• Conduct all library business in a professional and cooperative manner
• Keep current of all new technological procedures, processes and equipment.
• Design, plan, implement, and evaluate the present and the future automation needs
of the library.
• Make recommendations to the Library Director and/or Board of Trustees concerning
purchases and procedures toward long-range planning for growth, improvement, and
implementations.
• Take on special projects and perform other work as determined by the Director

OTHER FUNCTIONS
• Strong analytical and problem-solving skills.
• Dependable, self-starter, organized and have a positive altitude
• Ability to manage multiple tasks.
• Strong attention to detail.
• Communicate effectively with staff, patrons, visitors, and the Board of Trustees,
government officials, local organizations, schools and others who may visit the library.
• Create documentation for trouble shooting and network procedures.
• Compile and interpret statistics for reports, as necessary.
• Prepare monthly and annual reports.
• Maintain tidy and well-organized work area, and desk
• Develop and recommend policy and procedures for use of computers and systems.
• Communicate regularly with vendors.
• Keep accurate, up-to-date records.
• Attend professional meetings.

Send completed application and attachments (such as cover letter and resume) to library or email:

Lou Carlile

louisc@ncplibrary.org

 

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